Terms and contitions

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All services, deliverables, and timelines will be outlined in a project scope or invoice. By approving an invoice, proposal, or engaging in project work, the Client acknowledges and agrees to the scope of work described. Any revisions or additions to scope will be quoted and billed accordingly.

Clients agree to sign a Credit Card Authorization Form prior to project initiation, allowing for pre-approved charges. All charges are authorized by the Client prior to processing, either via written, email, or text confirmation. 

Disputed charges must be brought to our attention within 5 business days of billing. Initiating a chargeback without communication may result in immediate suspension of services.

All services rendered are non-refundable once work has commenced. At our discretion, we may offer partial credits if circumstances warrant. Discounts and credits extended in good faith cannot be retroactively disputed or exchanged for cash.

Clients agree to provide timely access to accounts, assets, approvals, and platforms required to perform contracted work.
If the Client removes access or interferes with the development process, we are not liable for delays or incomplete work caused by such actions. Additional time required to restore or rework access issues may incur added charges.

Project success depends on mutual responsiveness. We commit to providing updates, deliverables, and communication within agreed timelines. Clients are responsible for timely feedback, approvals, and responses. Unresponsiveness or delays may affect timelines and result in additional charges for rework or rescheduling.

All work created remains the intellectual property of Hallie [Your Business Name] until full payment is received. Upon final payment, the Client receives rights to use deliverables as outlined in the agreement. We reserve the right to feature non-confidential portions of the work in our portfolio unless otherwise agreed in writing.

Either party may terminate services in writing with 7 days’ notice. Any work completed up to that point will be billed accordingly. Early termination does not constitute grounds for refund of previously approved and billed work.

In the event of a dispute, both parties agree to resolve matters through direct communication and, if needed, professional mediation before initiating legal or public actions. False claims of fraud or defamation will be treated seriously and may be pursued legally.

We are not liable for indirect, incidental, or consequential damages, including but not limited to lost revenue, third-party software failure, or platform-related issues outside of our control. Our total liability is limited to the amount paid for services rendered in the previous 30 days.

By engaging in services, signing a proposal or credit card authorization, or submitting payment, you agree to these Terms & Conditions in full.